Prime Studio
Prime Studio is a mobile application and management panel solution that improves customer experience and optimizes business processes by digitalizing operational processes in photography studios.
Its aim is to increase customer satisfaction, reduce manual workload and facilitate the management of photos/videos by digitalizing studio operations.
Identify Areas for Improvement
- Time loss due to manual contract and approval processes.
- Misunderstanding or incomplete receipt of customer requests.
- Complexity of photo and video sharing and revision processes.
- Inability to manage album design processes remotely by clients.
Solution Components
The following system components were developed for the solution.
- Customer Mobile App:
- Digital contract signing.
- Event planning and calendar management.
- Photo/video notifications and revision requests.
- Album theme and page layout selection.
- Television screen sharing feature.
- Studio Management Panel:
- Digital recording and management of daily plans.
- Photo and video sharing.
- Management of revision requests.
- Album printing process approval follow-up
Prime Studio Functionality
- Customer Process:
- The customer who comes to the studio gives a digital signature at the contract stage.
- The event plan is recorded on the system.
- The photos taken are digitally transmitted to the client with a notification.
- The client can choose the music for the videos.
- The customer chooses and approves the album theme and layout through the application.
- Studio Process:
- The plan of the shooting day is digitally recorded.
- Photos and videos are presented to customers through the system.
- The album layout is created with customer approval and prepared for printing.
- After all approvals, the printed album is delivered to the customer.
Technical Specifications
- Real-Time Notifications: Customers are instantly notified of photo and video uploads.
- Easy Revision Management: Revision requests are quickly transmitted and processed digitally.
- Digital Album Management: Customers can edit and approve albums remotely.
- Cross Platform Screen Sharing: High-quality photos and 4K videos can be displayed on the TV screen.
Advantages
- Customers: Easy access, quick revision and customized album design.
- Studios: Operational efficiency, customer satisfaction and business process acceleration.
- General: Competitive advantage with a modern and professional customer experience.
Conclusion
Managing customer requests correctly was a problem that needed to be solved. We easily solved this problem with more detailed request forms and automatic reminder notifications. The other major problem, the complexity of the digital album editing process, was solved with a user-friendly, simple and intuitive user interface design.
The Prime mobile app offers operational ease to studios and a unique experience to clients.
